FREQUENTLY
ASKED QUESTIONS:
1. What I am allowed and not allowed to do with the
templates?
You can:
Build any website using the template in any way you like.
You cannot:
Resell or redistribute templates (like we do).
Claim intellectual or exclusive ownership to any of our
products, modified or unmodified. All products are property
of content provider companies and individuals.
Make more than one project using the same template (you
have to purchase the same template once more in order to
make another project with the same design).
2. What is the difference between unique and non-unique
purchase?
NON-UNIQUE PURCHASE:
Non-exclusive purchase means that other people can buy
the template you have chosen some time later.
UNIQUE PURCHASE:
Exclusive purchase guarantees that you are the last person
to buy this template. After an exclusive purchase occurs
the template is permanently removed from the sales directory
and is never available to other customers again. Only you
and people who bought the template before you will own it.
3. Is it reasonable to make Unique purchase of template
that was already purchased before?
Yes. Because there is very very small chance that you will
find same design online. There are more than 3,000,000,000
webpages online now according to stats on www.google.com
(check at the bottom).
4. My transaction was suspended? Why? What can I do?
Such non tangible products like website templates are very
easy target for carders (persons who use stolen credit card
details in order to make purchases). That's why we developed
advanced antifraud protection system. This helps us to prevent
fraud and keep website templates as rare as possible.
Most of website template sellers do not provide own antifraud
protection. This makes their products an easy target for
carders. Carders spread templates around the world through
'warez' websites and 'warez' CDs.
Your transacition may be suspended when the antifraud system
marks it as a suspicious one. You will need to wait a few
hours while our operator calls to merchant services provider
and checks your transaction manually. Your details will
be moved to white list if everything goes well. You will
never be suspended again.
5. What do I receive when I order a template?
After you complete the payment via our secure form, then
you will receive a confirmation email with link(s) to download
the .zip(s). The .zip file(s) contain the following: PSD
file(s), HTML file(s) and fonts. You will need an unzipping
tool to open the .zip archive. Windows users may visit www.HotScripts.com
or www.WinZip.com. Mac users may visit www.StuffIt.comz.
6. What is the best place to find photos/images for
customization of my template?
We recommend that you purchase images from www.gettyimages.com.
7. What are the advantages of purchasing a website template?
The major advantage is price:
You get a high quality design for just $20-$50. You will
not have to hire a web designer or external web design studio.
Second advantage is time frame:
It usually takes 5-15 days for a good designer to produce
a web page of such quality.
8. In what format are your templates available?
Website templates are available in Photoshop and HTML formats.
Fonts are included with Photoshop file. In most templates
HTML is compatible with Adobe GoLive, Macromedia Dreamweaver
and Microsoft Frontpage.
9. What is Adobe Photoshop?
Adobe Photoshop is the world's most popular graphics editing
package. You can find more info about Photoshop and download
a free trial version at http://www.adobe.com/products/photoshop/main.html
10. Are your templates Microsoft FrontPage compatible?
Most of templates come with HTML that is compatible with
Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.
Please check .sources available. field in the template preview
windows.
11. Can you teach me how to build an HTML website from
a PSD file.
Yes we can. Consult our Tutorial. Besides, there are many
good tutorials available online on such sites as www.sitepoint.com
, www.ahfb2000.com ... etc.
12. What is Clipart library?
It is a selection of elements that may become helpful during
creation of websites usign website templates.
Elements included (quantity is aproximate):
Arrows: 25 items, Bullets: 10 items, Buttons: 15 items,
Icons: 15 items, Logos: 25 items, Windows for content (ie.
News box. etc.): 3 items, Other elements: 100 items. All
this elements are provided in Photoshop files in external
layers . this makes easy to insert clipart library images
in to your designs based on website templates.
13. What software do you recommend for making HTML?
We think that Macromedia Dreamweaver is the best - http://www.macromedia.com/software/dreamweaver.
14. Can I resell your templates through website earning
on commission?
Yes. Please go to our affilate program page .
15. Can I put low resolution thumbnails of templates
on my website for my clients to choose designs?
Yes, of course.
16. How can I modify a template to suit my particular
website?
Please check tours:
Tour of website template usage.
Tour of flash intro template usage.
Tour of logo template usage.
17. Is it possible to use templates for developing websites
for my customers?
Yes. It is perfect for designers who want to offer their
customers a high-quality design and also save time and money.
18. Should I buy the same template for every page on
my site?
No, you buy it only once. After purchasing you may use
the template as many times as you need for one website.
19. How do I open the delivered template(s)?
Templates are delivered in .ZIP format for fast downloading.
You will need an unzipping tool to open this type of files.
Windows users may visit www.HotScripts.com or www.WinZip.com.
Mac users may visit www.StuffIt.com. Please try this on
sample template.
20. What does a .zip file contain?
You can receive this info by clicking on template thumbnail.
You will see a list of contents under 'sources available'
title. Also please download sample template and 'play' with
it.
21. Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without
any additional charges.
Copyright (©)
2003
